We offer next day delivery options or dates in the future are also available. Cut off time for delivery varies on weekends and during peak holidays. In order to ensure you receive the freshest product possible, we will make every attempt to deliver the specified product. In some cases we may need to substitute a similar container or flowers.

We work hard to maintain great customer services, but sometimes delivery issues cannot be avoided. We want you to know that we stand behind our 100% satisfaction guarantee and, if you are not satisfied with the timing of your delivery, we are available to work with you to resolve any issues.

Substitution Policy

Substitutions may be necessary to ensure your arrangement is delivered in a timely manner. The utmost care and attention is given to your order to ensure that it is as similar as possible to the requested item.

Flowers

• In arrangements of assorted flowers, the colors shown online will be used if at all possible, even if this means substituting other kinds of flowers of equal or greater value.
• For one-of-a-kind flower arrangements, such as all roses or all lilies, we will make every attempt to match the flower type, but may substitute with another color.
• If the floral container shown online is not available, a similar container will be used.